Kindle Books Queued But Not Downloading

Why Are Kindle Books Queued But Not Downloading : Fixed

What Does Queued Mean On Kindle?

When you encounter the “Queued” status associated with a book on your Kindle, it signifies that your Kindle is in the process of downloading and syncing a recently acquired book or one from your cloud library. Typically, the duration for books to transition from the “Queued” state to fully downloaded depends on factors like your internet speed and the size of the book.

However, there are instances when a book fails to successfully download onto your device, leaving it stuck in the “Queued” status. There can be various underlying reasons for this issue. In the following discussion, we will systematically address these potential causes and provide solutions to resolve the problem.

Why is your Kindle Book Queued But Not Downloading

There are a lot of reasons for this issue, fortunately almost all the reasons are solvable.

  • Multiple Book Downloads: When you’re downloading several books simultaneously, they might line up in a queue for sequential downloading.
  • Poor Internet Connection: If your internet is unreliable or the download speed is sluggish, it can result in a weak wireless signal, impeding the transfer process.
  • Wireless Connectivity Issues: Connectivity problems could arise from either your device not being correctly connected or your router failing to establish a stable connection with your Kindle.
  • Syncing Problems: Your device might not have synced properly or is experiencing syncing issues.
  • Software or Bug: A software glitch or bug could be causing the download hindrance.
  • Book Delivery/Download Issue: To address this, you can deliver the book to your Kindle by accessing the relevant section on the Amazon website.
  • Purchase Failure: In some instances, a purchase may not go through. If this occurs, it’s advisable to review your purchases through the Amazon website.

Download The Book Again

  • The first step is trying to download the book again. Just tap the “X” to remove the books and then then try downloading them again, one by one.

    In case of a multiple book download wait for a while, when you are sure that the book is queued and not downloading, tap the X. Hopefully, the next book queued iin line will start downloading automatically.

Kindle Books Queued But Not Downloading

Check Your Wireless Connection

A faulty wireless is one of the main reason for this issue. So we will go through all the sets to ensure that the Wi-Fi is functioning properly and has nothing to do with it.

Check Airplane Mode: A quick way to test your Wi-Fi is by toggling Airplane Mode on and off. Afterward, open the web browser to confirm if the internet is working properly.

Reconnect to Wi-Fi: If the internet is not functioning as expected, follow these steps to reconnect your Kindle to the wireless network:

    • Swipe down to access the menu.
    • Tap “All Settings.”
    • Navigate to “Wi-Fi & Bluetooth.”
    • Tap “Delete Wifi Passwords” and confirm by deleting all saved passwords.
    • Access Wi-Fi Networks and reconnect to your Wi-Fi network.

Restart Your Wireless Router: To further troubleshoot, restart your Wi-Fi router. Allow your Kindle to reconnect to the network once the router is back online. After the connection is reestablished, recheck the web browser for internet access.

Reset Your Kindle

In situations where a factory reset is not advisable, you can opt for a softer approach using a soft or hard reset to resolve issues without losing your data or books.

Soft Reset:

  • Press and hold the power button for a few seconds.
  • When the power options menu appears, tap on the “Restart” button.
  • Allow your device to restart.

If the soft reset doesn’t address the problem, consider a Hard Reset:

  • Press and hold the power button for approximately 30 seconds.
  • Release the power button; your device will power off.
  • Wait a moment, and your device will automatically restart.

By performing these reset procedures, you can troubleshoot issues with your device without the need for a full factory reset, preserving your data and books.

Manage Content Via Amazon Account

Most of the times it sums up to ensuring that your book is delivered or not. Alternatively there may be some issue in the purchase that you made. For this you will need to login to your Amazon account and do the following

Ensure Book Delivery:

  • Sign in to your Amazon account.
  • Navigate to “Manage Your Content and Devices” within your account settings.
  • Select the “Deliver or Remove from Device” option.
  • In the “Content” tab, locate the book that was queued but not downloading.
  • Choose the book and click on the “Deliver” option to send it to your desired device.

Address Purchase Issues:

  • If you cannot locate the book that was stuck during download in the above steps, you may need to review your digital orders to confirm that the purchase was successfully completed.
  • To review your digital orders, visit the following link: http://amazon.com/yourorders.

kindle paperwhite queued but not downloading

Check for Updates

Sometimes, books may be placed in a download queue due to an ongoing update process. To resolve this, please follow these steps:

  1. Navigate to your device settings by selecting “Settings.”
  2. Go to “Device Options.”
  3. Choose “Device Info” to view your Kindle’s firmware version.
  4. If you find that your Kindle is not running the latest firmware, you can manually update it.

By following these steps, you can ensure that your Kindle is up-to-date and prevent books from getting stuck in the download queue during updates. If it’s not up-to-date you can do it manually as well.

Factory Reset the Kindle

When all other troubleshooting attempts fail to resolve the queued issues with your Kindle, performing a factory reset can be the solution. This process essentially restores your Kindle to its original state when you first purchased it, erasing any problems that may have arisen.

It’s important to note that a factory reset will permanently erase all data on your Kindle. Consequently, you’ll need to set up your Kindle anew, as if it were brand new, and register it with your Amazon account.

It’s better to contact customer service before doing the reset and they may come up with an alternative solution.

Here are the recommended steps to perform a factory reset on your Kindle:

  1. Swipe down from the top of your Kindle’s screen.
  2. Press the “Settings” button.
  3. Navigate to the “Device Options” section.
  4. Select the “Reset” option.
  5. Confirm the factory reset by choosing “Yes” on the dialog that appears.


Books stuck in queued is not such a big issue that you should worry about. Most of the time its due to some issue in the purchase you made. This guide covered the whole process and reasons how to fix the issue of books stuck in queued. Happy Reading 🙂

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